Golden Eagle support — business desk with devices and documents
Service & Support

We stand behind
every unit.

Warranty, documentation and a team that answers within one business day — that is what dealer relationships are built on.

Warranty

Warranty & Repairs

Every fixture is covered by the Golden Eagle manufacturer warranty. Warranty terms differ by model and market — contact us with your order number and we will confirm coverage and arrange any repair.

Documentation

Manuals & Firmware

The product catalog and user manuals for every series are ready to grab on the Downloads page. Dealer partners also receive the full documentation package with every shipment.

Dealer Support

Spare Parts & Training

Dealers get spare-part supply, product training material and demo-unit support — so your team can sell and service with confidence.

FAQ

Frequently asked questions

Which modifiers fit Golden Eagle lights?

All LEATO, G and M series fixtures are built with the Bowens mount, plus an umbrella mount. Any Bowens-mount softbox, reflector or modifier fits directly — and our own reflectors and strip softboxes are included or available as accessories.

Are the lights daylight or bi-color?

LEATO 160/220/300 are available in daylight (5600 K) or bi-color (2700-6500 K) versions. G series (G300Bi / G500Bi) and M series (M550Bi / M850Bi) are bi-color with continuous adjustment across 2700-6500 K.

Can I control the lights from a lighting console?

Yes. G series and M series support full DMX512 control via 3-pin XLR (M/F) — dimming, colour temperature and FX can all be driven from a console. All series also offer onboard knob control and smartphone app control.

What colour accuracy can I expect?

Every Golden Eagle COB light is specified at CRI>96 and TLCI>97 — broadcast-grade colour accuracy suitable for professional photo and video work, with consistent colour across the whole range.

Do you offer OEM / ODM?

Yes. As the manufacturer, we offer OEM and ODM programmes including branding, packaging and specification adjustments. See the About page or contact our sales team to discuss requirements.

How do I become a distributor?

Contact us with your company details, market and estimated volumes. We will come back with dealer pricing, lead times and terms within one business day.

Sales & Dealer Enquiries

Email: sales@goldeneagle1988.com

Tel: +86 (0)574 62815972  ·  +86 400-870-1882

Response within one business day.

Company

YUYAO GOLDEN EAGLE PHOTOGRAPHIC EQUIPMENT CO., LTD.

No. 199, Fengnan Road, Yuyao, Zhejiang, China